More than half of all enquiries turn into paid jobs
Most tint and wrap shops don't have a lead problem. They have a follow-up problem. Enquiries come in through Instagram, Facebook, the website, phone and email, and a good share of them are never answered in time. Once every enquiry landed in one system, Galaxy could see, quote and book each one.
Data from Galaxy's CRM, Google Business Profile and Google Search Console, as of October 2026. Booking rate = enquiries that became a booking, out of all enquiries in the last 6 months, excluding enquiries from the last 30 days that are still open. Includes jobs booked through the online booking form.
Jobs confirmed by phone and not recorded in the CRM aren't included, so the real rate is higher.
This Is What a Full Tint Shop Calendar Looks Like
These are screenshots of Galaxy's booking calendar in the CRM we built: window tint, wraps, PPF and ceramic coating jobs, booked and scheduled in one place. Customer names are blurred for privacy.
Tap the calendar to view it full size.
Busy Shop, Scattered Enquiries, No Clear Picture
Galaxy Tint & Wrap does great work: window tint, paint protection film, vinyl wraps and ceramic coating. But like most shops in this industry, the business side ran on phone notes and memory. Bookings lived in Notes, quotes were done by hand, and enquiries were spread across email, Instagram DMs, Facebook and the website.
When you're on the tools all day, a DM that sits unanswered for six hours is a lost job. The customer has already booked with the shop down the road. Galaxy needed one place where every enquiry lands, gets quoted fast and moves to a confirmed booking, plus a website and Google presence that keep new enquiries coming in.
What Changed for the Shop
- Enquiries scattered across DMs, emails, calls and the website
- Bookings tracked in phone notes
- Quotes written by hand, one by one
- Invoices created manually
- Missed follow-ups and lost jobs
- No idea how many enquiries became bookings
- No clear view of revenue
- Every enquiry lands in one CRM dashboard
- Bookings with time slots and technician assignment
- Quotes generated in seconds
- Invoices auto-generated, paid online via Stripe
- Clear pipeline: every lead tracked to a booking
- 60% of enquiries converted into bookings
- Real-time revenue and booking reports
One Partner for the Whole Customer Journey
Instead of a web designer, a marketer and a software tool that don't talk to each other, Galaxy has one team handling everything a customer goes through: finding the shop on Google, making an enquiry, getting a quote, booking in and paying.
Website & Google Presence
A fast, mobile-first website with a page for every service and suburb, plus a fully managed Google Business Profile with regular posts and photos.
Custom CRM & Bookings
Every enquiry is captured in one place, quoted quickly and moved through a clear pipeline to a confirmed booking.
Monthly Growth
Ongoing local SEO pages, Google Business Profile updates and edited reels that keep the shop in front of local customers every month.
Every enquiry follows the same pipeline, so nothing falls through the cracks:
Everything the Shop Runs On, in One Place
Enquiry Management
Website enquiries are captured automatically and tracked through clear statuses from first contact to confirmed booking.
Fast Quotes
Services and pricing are set up for tint, PPF, wraps and ceramic coating, so a professional quote goes out in seconds, not at 10pm after a long day.
Booking Management
Date and time slots, technician assignment, and real-time job status, all on one calendar.
Invoicing & Payments
Invoices are generated when a job is completed and sent to the customer with Stripe online payment built in.
Staff Management
Staff profiles, schedules, leave and workload, all visible to the owner in one view.
Owner Dashboard
Active bookings, pending enquiries and revenue at a glance, so the owner always knows where the business stands.
Showing Up When Locals Search
For a tint or wrap shop, the Google Business Profile is the real front door. That's where people call, get directions and decide who to trust. We manage Galaxy's profile with regular posts and fresh job photos. Since May 2026 it has driven 173 calls, 472 direction requests and 234 website visits.
Two months ago we started building out local SEO: a dedicated page for each service and each suburb Galaxy serves, including Ormeau, Beenleigh, Yatala, Upper Coomera, Hope Island, Helensvale and more. The site is already appearing for the searches that matter:
| Search term | Appearances (3 months) |
|---|---|
| window tinting ormeau | 1,416 |
| ormeau window tinting | 1,274 |
| car window tinting ormeau | 1,009 |
| vinyl wrap brisbane | 163 |
| window tinting beenleigh | 47 |
Google Search Console. Local SEO is in its early months, and we'll update this page as rankings grow.
"Before CodexBlue, everything was manual: bookings in my notes, quotes by hand, enquiries all over DMs and email. We first came to them just to build a CRM, and they built a booking system around how we actually work. Now every enquiry, quote and invoice is in one place.
We were so happy with the work and how dedicated they were that we asked them to build our website too, and later to look after our SEO, Google profile and reels. They don't just build what you ask for. They guide you on what will actually grow the business. Having one team we trust with all of it has made a real difference. I'd recommend them to any shop."
What This Means for the Shop Owner
More jobs from the same enquiries
With every enquiry tracked and followed up, 177 of 314 enquiries became confirmed bookings. That's revenue that used to disappear in an unread DM.
The phone keeps ringing
An actively managed Google Business Profile brings in about one call a day and hundreds of direction requests from local customers ready to book.
Less admin, more time on the tools
Quotes, bookings, invoices and payments happen in one system instead of notes, spreadsheets and late-night messages.
Faster payment
Invoices go out automatically when a job is done, with Stripe online payment built in, so there's no chasing.
A clear picture of the business
The owner can see enquiries, bookings and revenue in real time, and make decisions on numbers instead of gut feel.
Want the Same Setup for Your Tint, Wrap or PPF Shop?
We've turned what we built for Galaxy into a package for tint, wrap, PPF and ceramic coating shops. One partner handles your website, your enquiries and bookings, and your Google presence.
- A fast, mobile-first website with service and suburb pages built to rank locally
- Enquiry capture, quotes, bookings and invoicing in one system
- Google Business Profile setup and ongoing management
- Monthly local SEO pages and Google posts
- Optional: edited reels for Instagram and Facebook
- A monthly report: enquiries, bookings, calls and rankings
Frequently Asked Questions
What is a CRM for a window tint business?
It keeps every enquiry, quote, booking, invoice and payment in one place, so no lead gets lost in DMs, voicemail or email.
Does this work for PPF, vinyl wrap and ceramic coating shops too?
Yes. Galaxy runs window tint, PPF, vinyl wrap and ceramic coating through the same system. Services, pricing and time slots are set up per service.
Do I need a new website to get started?
Not always. We can connect a booking and enquiry system to your existing website, or build a fast new site if your current one isn't bringing in enquiries.
Do you work with shops outside Queensland?
Yes. Everything is delivered remotely, and we work with businesses across Australia, the UK and beyond.
How Many Jobs Are Sitting in Your DMs?
Galaxy turns 60% of its enquiries into bookings. Book a free shop audit and we'll show you exactly where your website, Google profile and follow-up are costing you jobs, and how to fix it.